外企面试的常见问题【最新8篇】

外企面试常见问题:这次漂亮的小编为您带来了外企面试的常见问题【最新8篇】,如果能帮助到您,小编的一切努力都是值得的。

外企面试常见问题及答案 篇1

在面试开始之前,简历是你给老板的第一印象。那么,面试中面对老板连珠炮似的提问, 有没有觉得心慌意乱?求职过程中面试如果能简明扼要,真诚中肯,合乎老外口味,那么录取机会必定大大增加。

1、我们为什么要聘用你?(测试你的沉静与自信。)给一个简短、有礼貌的回答:“我能做好我要做的事情。”“我相信自己,我想得到这份工作。”

2、为什么你想到这里来工作?(这应该是你喜爱的题目。)因为你在此前进行了大量的准备,你了解这家公司。组织几个原因,最好是简短而切合实际的。

3、这个职位最吸引你的是什么?(这是一个表现你对这个公司、这份工作看法的机会。)回答应使考官确认你具备他要求的素质。

4、你是否喜欢你老板的职位?回答当然是“YES”,如你不满意,可补充:“当我有这个评测能力时”,或“有这样一个空缺时吧”。

5、你是否愿意去公司派你去的那个地方?如果你回答“NO”,你可能会因此而失掉这份工作,记住:你被雇用后你可以和公司就这个问题再行谈判。

6、谁曾经给你最大的影响?选一个名字即可,最好是你过去的老师等,再简短准备几句说明为什么。

7、你将在这家公司呆多久?回答这样的问题,你该持有一种明确的态度,即:能待多久待多久,尽可能长,“我在这里继续学习和完善自己。”

8、什么是你最大的成就?准备一两个成功的小故事。9、你能提供一些参考证明吗?你该准备好一些相关的整洁的打印件,并有现在的电话和地址。

10、从现在开始算,未来的五年,你想自己成为什么样子?或者:告诉我,你事业的目标?回答一定要得体,根据你的能力和经历。

11、你有和这份工作相关的训练或品质吗?说明要短,举两三个最重要的品质,要有事实依据。

12、导致你成功的因素是什么?回答要短,让考官自己去探究,比如只一句话:“我喜欢挑战性工作。”

13、你最低的薪金要求是多少?(这是必不可少的问题,因为你和你的考官出于不同考虑都十分关心它。)你聪明的做法是:不做正面回答。强调你最感兴趣的是这个机遇和挑战并存的工作,避免讨论经济上的报酬,直到你被雇用为止。

14、你还有什么问题吗?你必须回答“当然”。你要准备通过你的发问,了解更多关于这家公司、这次面试、这份工作的信息。假如你笑笑说“没有”(心里想着终于结束了,长长吐了口气),那才是犯了一个大错误。这往往被理解为你对该公司、对这份工作没有太深厚的兴趣;其次,从最实际的考虑出发,你难道不想听话听音敲打一下考官,推断一下自己入围有几成希望?

这里有一些供你选择的问题:

1、为什么这个职位要公开招聘?

2、这家公司(这个部门)最大的挑战是什么?

3、公司的长远目标和战略计划您能否用一两句话简要为我介绍一下?

4、您考虑这个职位上供职的人应有什么素质?

5、决定雇用的时间大致期限要多久?

6、关于我的资格与能力问题,您还有什么要问的吗?

外企面试常常问到的问题 篇2

please sell yourself.(请介绍你自己)

这种问题是每个企业,无论是外企还是国企还是民营企业都会问到的,而且无论是不是一家公司,每一轮都会问到。面试官主要依靠这个问题来看看你是不是能流利的表达自己,还有就是你自己诉说的经历是不是跟简历上的比较吻合。一般来讲,这一轮没有太多的陷阱,而且主要自己平时准备一下就可以了。主要说的。就是自己的教育背景,工作多少年,上一份工作主要做什么内容,为什么选择这家企业等等。

亮点:在自我介绍当中加入对这个企业的了解,背景等会比较好。

why did you leave your last company?(为什么你要离开上一家公司?)

这个问题在外企当中问的几率也比较大,但是这个问题主要注意的是有一些回答是不能被允许的比如因为跟上司的关系不好才离开,觉得工作太累不想做之类的。最普通的理由可以说为了前途,职业发展,还有上一家公司倒闭才离职也是一个可以接受的理由。

what's your carrer aspiration in 5 years?(你在5年内的职业规划是什么?)

这个问题我遇到的不多,大约只有1家公司有这样问过,不准备应该也可以,主要就可以讲下自己打算在这家公司呆多久就行了。

what's your strength and your weakness?(你的优点和缺点是什么?)

这个问题也会比较常常的问道,优点可以说说自己比较有规划,最好是这个优点跟职业相关的,比如销售可以说下自己比较open and talktive(people person)。缺点最好不要说没有,但是也不要说跟职业有阻碍的缺点,比如应聘销售说自己比较内向,不喜欢和别人打交道之类。可以说自己比较急躁,有时候过于追求完美之类。

亮点:可以说下自己比较合群,team work。外企一般比较重视这个。

do you have any questions to ask us?(你对我们有什么问题可以问的吗?)

这个问题主要考察的是你是不是对企业有关注,可以问下企业的培训,企业的组织结构,到公司主要做哪些事情,还可以适当问下待遇跟奖金之类。

外企面试常见的流程 篇3

第一轮、面试一般由公司人力资源部的人员担任考官

主考官一般会让应聘者用英语进行自我介绍,然后就应聘者目前的工作、所应聘的职位、应聘者的职业规划、薪水期望、个性特征等提问。

他们会从你的个人简历出发,请你用英语做一个自我介绍。所以试图在短短几分钟内吸引面试官的注意力,你的简介当然要是浓缩的精品。那么,前奏一般用一句话陈述自己的基本特征即可。然后迅速进入正题,或选择自己最引以为傲的经历叙述,或介绍自己的长处。

还有些公司也会有一部分英语笔试,比如中英互译的项目,主要考查应聘者基本的语言运用能力。

第二轮、面试一般由用人部门的主管或经理主持

主考官通常会就应聘者的专业技术、业务能力、解决问题能力、团队精神、时间管理能力、抗压能力等方面提问。

所以英语面试也从个人情况转向了专业领域。比如应聘市场部,则应聘者通常会被要求谈一谈以往最成功的一个案例,或者自身的业务强项等。另外,应聘技术类岗位的人才应该熟悉本专业的英文术语 ,能够用英文与国际专家交流合作,因此建议理工类人才应该注意专业英语的准备。

第三轮、面试如果有必要的话,应聘者还要参加由公司高层管理者担任主考官的第三轮面试

主考官一般会考察应聘者对所应聘公司的文化、政策、业务、发展前景等方面的了解情况。

面试在求职过程中,可以说是压力最大的一个环节。面对外国老板连珠炮似的提问,如果能回答得从容不迫、简明扼要,恰当中肯,合乎口味,那么肯定会大大增加你的录取机会。建议应聘者可以在了解企业精神文化的基础上事先准备一份英文底稿并熟记,在交谈时就能比较流畅。

外企面试常见问题及答案 篇4

(一)经典试题

试题1:为什么你是这份工作的最佳人选?

A、我干过不少这种职位,我的经验将帮助我胜任这一岗位。

B、我干什么都很出色。

C、通过我们之间的交流,我觉得这里是一个很好的工作地点。

D、你们需要可以生产出“效益”的人,而我的背景和经验可以证明我的能力,例如:我曾经……

试题2:判断性问题,你有没有创造性?你能不能在压力下工作?

A、回答“是”或“否”。

B、回答“是”或“否”,并给出一个具体的例子。

C、回答“是”或“否”,并做进一步的解释。

试题3:描述一下你自己。

A、列举自己的个人经历、业余兴趣爱好等。

B、大肆宣扬一下自己良好的品德和工作习惯。

C、列举3个自己的性格与成就的具体案例。

(二)答案例题分析

例题1:

A、错误。经验是好的,但“很多相同职位”也许更让人觉得你并不总能保证很好的表现。

B、错误。很自信的回答,但是过于傲慢。对于这种问题合适的案例和谦虚更重要。

C、错误。这对雇主来说是一个很好的恭维,但是过于自我为中心了,答非所问。应该指出你能为雇主提供什么。

D、最佳答案。回答问题并提供案例支持在这里是最好的策略。

例题2:

A、错误。没有支持的答案总是显得不可信。即使是这种只需要回答“是”或“否”的问题也需要具体的解释。

B、 最佳答案。一个简短的具体案例可以很好地支持你的答案,同时,也能表明你的自信和真诚。

C、 错误。具体案例可以更简单有力地说明你的能力。在解释的时候,人们往往会跑题,夹杂不清。同时,最好不要用“应聘指南”之类的“经典”套话,那会让你像个“职业”应聘的。

例题3:

A、错误。一般来说,招聘者更想通过这个问题了解你的习惯和行为方式。个人的详细资料对他们来说没有任何意义。

B、自大并不能让你从竞争中脱颖而出。回答完问题以后,你必须得到招聘者的信任并让他/她记住你。这样的宣扬并不成功。

C、 最佳答案。案例是你能力最好的证据。一个清晰简明有力的案例能让你从人群中脱颖而出,给招聘者留下好印象。因此,在面试以前最好考虑一下这份工作需要自己什么样的品质,做好准备。

面试基本注意事项

姿势:站,腰要挺直,双肩自然放松,双手自然下垂。坐:不要瘫在椅子上,抬头挺胸,平时对方。目光稳定。不要有小动作,腿平放,手自然放在腿上。

细节:敲门、关门、握手。

谈吐:千万不能“吐痰”。自信、口齿清楚、音量、节奏、简洁、条理、坦率

神态:自信、视线停留30-60秒、眼神、嘴巴、笑容

衣着:整洁、得体

常见英文面试问题回答

1)Tell me about how you handled a conflict situation you encountered

I sat down with the other person and asked him to discuss his issues with me. I then gave my side of the story

2)What motivates you?

A challenge and interesting work

3)Where do you plan to be in five years time?

Your company structure makes me hope I could become a staff engineer

4)What changes have you made in your life that you are most proud of?

I went back to college to study for my MBA

5)What are your salary requirements?

Salary is not my primary consideration but I do have to pay the bills, so I am open to any reasonable offer

外企面试常见的问题 篇5

1、转换角色,融入企业文化

进入外企工作,对许多应届毕业生而言是充满诱惑的,丰厚的收入待遇、稳定的升迁渠道、包容性的企业文化,这些综合在一起,为职场添上浓墨重彩的鲜活一笔,同时也引出大家对外企面试常见问题有哪些的思考。作为学业期满,即将入职的毕业生,在面试环节一开始就要学会角色转换,尽自己最大的努力融入企业文化。可以从以下几个方面去尽力完善:一是在面试之前放松身心,多联系身边事物灵活论述,不要把课堂的理论知识直接搬运到面试现场;二是提前了解外企企业文化,表现出积极融入企业文化的姿态,在回答相关问题时最好能结合企业价值观去谈;三是尊重外企一些风俗习惯,不要在面试环节违反禁忌。外企面试如何用英语自我介绍

2、提升专业分析能力,着重解决问题

当我们思考外企面试常见问题有哪些的时候,面试官已经设置好顺利通关的重重障碍。要想取得骄人的成绩,不妨提升自己的专业分析能力,在面试环节灵活地分析解决问题。可以从以下几个方面来考虑:一是借助企业文化的了解,发现企业当前存在的体制机制问题,并联系自己书本所学,灵活分析问题产生的原因及对策;二是在分析问题时,最好能结合一些跨国企业的经典案例进行比较论证,外企喜欢宏观思考问题的人才;三是在提出对策的时候要有数据支撑,外企倡导的精益化生产,正是通过对生产过程的数字化管控实现的。所以,在面试环节更应该注意用数字说话。

外企面试常见问题及答案 篇6

1、 Q: Why did you leave your last job?

A: The job and the company were wonderful, but there was no opportunity for further advancement. I learned some invaluable skills and received very useful training in the position. My employer was happy with my work, but I recognized that there was no promotional position available for me. We are parting on very good terms, though, and I'll always highly value the experience I acquired there.

问: 你上一个工作的离职原因為何?

答: 这个工作本身与公司都很不错,但是却没有升迁机会。我学到了一些珍贵的技巧,也在该职位上受了相当受用的训练。我的雇主很满意我的工作成果,但我知道没有可以让我升迁的职位。不过我们分别时关係仍非常融洽,而我也会一直珍惜在那裡学到的经验。

离职或是转业的理由,最好强调是因為想找更具挑战性的工作,或是想拓展个人视野等这一类关於职涯规划的理由,千万别在面试委员面前大肆抱怨前任雇主的不是,这通常只会适得其反。你可以说:

At my current company, there isn't room for growth.

(我在目前的公司没有成长的空间。)

I'm looking for a bigger challenge to increase my work experience.

(我在觅寻更大的挑战来丰富我的工作经验。)

I'm seeking a position with room for growth and opportunity for advancement. This position seems like an excellent match for my skills and experience.

(我正在寻找一个有成长空间与升迁机会的职务。而目前这个职务似乎相当符合我的技能与经验。)

简而言之,你必须强调并非自己想走,而是由於在之前的公司发展受侷限,不得已才萌生出走的念头。抱怨从前上司或同事绝非明智之举!

2、 Q: What have you learned from your previous jobs?

A: Well, from my previous position at the bank, I now know how to analyze the statistical information effectively. I also know how to make good financial judgments and recommendations, based on the individual clients' circumstances and needs. I also have learned how to work on a small team to achieve branch goals. My practical experience, along with my professional knowledge, would show that I'm well qualified for the job.

问: 你从之前的工作学到了什麼?

答: 从我之前在银行的职位,我学会如何有效分析统计资料。我也知道要如何依据个别客户条件与需求来做正确的财务评估与建议。我也学会如何小组合作以达到分行要求的目标。我的实务经验加上专业知识将会证明我很够资格从事这份工作。

回答这个问题时,只需针对从前工作与目前应徵职位有关的能力或经验列举数点即可,不需把你过去所有工作经验一股脑儿说出来。可参照下列说法:

At my last job, I learned how to write marketing proposals, analyze customer needs, and do market research. These experiences familiarize me with the market of children's wear, which makes me well qualified for this job.

(我在上一份工作中学会如何写行销企划、分析顾客需要,以及做市场调查。这些经验让我熟悉儿童服饰的市场,这点让我能胜任这份工作。)

若之前的工作与目前应徵的工作并无直接关联,可以回答较具普遍性的工作能力特质,像是能有效率地完成工作、有效与人沟通、擅长独立作业或团队合作等等。例如:

Although I've not worked in this field before, from my previous jobs, I've learned to organize my work systematically and to do it in order of priority. I think this skill applies to all job positions.

(虽然我没有在这个领域工作过,从我过去的工作中,我学会有系统地组织工作,然后依照优先顺序来完成。我认為这项能力可以应用到所有的工作上。)

3、 Q: Describe a typical day in your job.

A: As soon as I arrive, I check my emails and mail. I then set out a to-do list of priorities for the day ahead. Accordingly, I then research into the customer complaints, working on how to resolve them. Once I figure out an answer, I then contact the customers, and help them deal with the problems. I check the list at the end of each day to ensure that everything is either taken care of or underway. Work can be hectic sometimes as customer complaints pour in, so being organized is very important.

问: 描述一下你平日的工作内容。

答: 我一到办公室就会先查看电子邮件与邮寄信件。然后我会把这一天待办的工作依优先顺序列出清单。之后我会研究一下客户申诉内容,然后想办法处理它们。一旦我想出解答,就会与客户联繫,协助他们解决问题。每天下班前我会查看工作清单,确定每件事都已处理完毕或正在处理。工作有时会因客户申诉大量涌入而十分忙碌,所以做事有条理非常重要。

这个问题主要是让口试官能在最短的时间内弄清楚你之前的工作状况以及处理事情的能力。回答时要有重点,具体举例,不要只是把琐事一一描述出来。你可以描述一个遇到的困难以及你的解决方式。记得要在回答中表现出你对工作的积极态度。下例中,回答者表示自己擅长处理突发事件,能快速做出反应:

Aside from some routine work, there are often some urgent matters that require my immediate attention. So I'm very used to making quick response and finding the best solution to the problems.

(除了我每日的例行公事外,常有些急事需要我马上处理。因此,我很习於快速做出反应并找出问题的最佳解决之道。)

4、 Q: Why do you want to work for us?

A: As an industry leader, you have an excellent reputation. Your internationalism is also very appealing, as I hope to work overseas at some point. I have also heard that you invest in your staff by taking good care of them and giving them excellent training. Furthermore, in such a large company, I hope that there may be prospects for career growth and advancement in the future.

问: 你為何想替我们工作?

答: 贵公司身為业界的龙头,商誉相当良好。贵公司的国际化路线也相当吸引我,因為我期望将来有机会可以到海外工作。我也听说贵公司会在员工身上投资,不但悉心照顾他们,也提供很棒的训练。此外,在这样大公司裡的职涯发展与未来升迁应该都很有机会。

本题其实是要测试应徵者对应徵公司,乃至整个產业是否有基本的瞭解。雇主当然不会希望找来的人对业界实际情形没半点认知,所以面试前一定要先上网查一下相关的资料,表示自己『在状况内』。举凡公司的主要销售產品、企业文化、主要竞争对手等等,都要有清楚瞭解,这样雇主才会觉得你选择他们是经过深思熟虑,而非病急乱投医。可参考下列句子:

I have heard people talking a lot about your company and always dreamed of becoming part of it.

(我一直听人说起贵公司,也一直梦想能成為你们的一员。)

After doing some research on your company, I found that your company's goals are rather impressive, and I know this is the company I would like to work for.

(在搜寻过一些有关贵公司的资料后,贵公司的公司目标让我留下深刻印象,我知道这就是我想效力的公司。)

回答时除了说明公司有哪些地方吸引你替它卖命之外,也要强调自己有哪些能力或经验為该公司所需:

Your company is known for excellent customer service. I have five years of experience working with customers, so I understand the importance of establishing good relationship with customers.

(贵公司以优良的客户服务闻名。我有 5 年与顾客工作的经验,因此我了解与客户建立良好关係的重要性。)

5、 Q: What are your strong points and weak points?

A: I'm reliable, responsible, trustworthy, and an excellent communicator. I'm enthusiastic, responsible, and hardworking. My friends think I'm too hardworking because they complain that they don't see me enough. However, I don't think of it being like that—I simply enjoy my work, and want to work to the best of my abilities. Sometimes this means putting in extra hours, but I think it's all worth it.

问:你有什麼优点及缺点?

答:我很可靠、负责、值得信赖,同时也是个很好的沟通者。我很有热忱、负责也很努力。我的朋友觉得我工作太认真了,他们抱怨我常不见人影。然而我并不这样认為 ──我只是乐在工作,而且想要全力以赴而已。有时这也意味著投入更多的时间,但是我认為很值得。

本问题是要试探应徵者对於自己的强项及弱点是否有足够的认识,也就是对自己的瞭解够不够深入。这个问题很基本但也很重要,因為面试时间通常很短,口试官会就你回答的内容来判定你是什麼样的人,以及这样的人是否符合公司所需。

答覆时要尽量表现出自信,而不是自大,态度要不卑不亢,最好能举实际例子展现自己的优点,或藉由他人之口间接表示。例:

My colleagues consider me an excellent supervisor because I am a good listener.

(我同事认為我是个很好的主管,因為我是个好的聆听者。)

上句比起直陈 “I am an excellent supervisor.” 要来得有说服力多了。

另外,就算是缺点,也可技巧性地陈述,例如本题中,应试者自承自己太热衷工作(too hardworking),因而少与朋友往来。乍听之下这是缺点,但听在口试委员的耳裡,也许就成了『能為公司牺牲奉献』的优点。类似的方式还有:

I pay too much attention to details because I always want the best result from each job I do. This could sometimes lead to inefficiency.

(我太注重细节,因為我总是想把每份工作做到最好。这有时会导致效率不彰。)

上句似是缺点,但同时也表现出应试者求好心切,对自己的工作一丝不苟的态度。建议读者可多多应用这类小技巧,為自己建立良好的形象。

外企面试常见问题及答案 篇7

1.Tell me about yourself.

这是一个面试问题中的经典头道开胃菜。铁芸说这个问题主要考察求职者的个性是否符合公司的企业文化,所以回答的时候要尽量贴近这个公司的情况来推销自己的特点。比如这个公司是属于汽车行业,那么你就该回答: “Driving is my hobby. I really love the feeling of running on the road and I take cars as my best friends.” 总之是要找到自己跟这个公司的一个切合点,让面试官了解你充分适合这个环境。

2.What are your three greatest strengths?

铁芸说回答这个问题的时候不可以含混不清,不可以只是简单回答 “I’m really organized, punctual and get along well with others.” 简洁、精炼,找到这个公司所看重的特长,是回答这个问题的关键。比如要应聘金融行业,可是说 “I think my three strongest strengths are details-oriental, patient and cautious.” 但是如果应聘者是一个销售精英,可以说:“I think my strongest strengths are aggressive, hard working and communicative.”总之,需要考虑到应聘公司及职务的需要来选择表现自己的优势。

3.What are your three greatest weaknesses?

铁芸强调,能够为公司增值永远是老板的最爱,老板都愿意找到一个了解、热爱工作,并能够为公司创造价值的员工。所以不要很诚实的把自己的毛病暴露出来,而是要策略的选择一些能够为自己加分的缺点。比如:“I am a perfectionist and I pay very much attention to details. Sometimes I am quite captious.”

4.Why are you interested in working for our company?

这个问题主要考察应聘者是否对这个工作进行了了解,或者是否真正有兴趣,所以需要围绕整个公司的具体情况,让面试官知道你很清楚这个公司的运营模式,以及对这项工作非常积极。因此不要以“It seemed like a good career move, ”或是 "I haven't been able to find anything else interesting.”为开始。如果能有一些实际问题回答的话,就会更大的加分,铁芸建议应聘者可以这样: “I read an article in the newspaper and was very impressed by …”但是前提是你必须真的对这家公司作了研究,同时也要注意,不要让面试官觉得你是为了讨好面试官而言过其实,这样只会适得其反。

5.Why did you leave your last job?

跳槽的原因可能是上一份工作非常糟糕,但是面试并不是适合抱怨的场合。而且千万不要对现有或是过去的雇主或同事进行这样的评论:“I didn't agree with the company's direction.”“I got no recognition for my work.”“My boss was totally unreasonable. ”铁芸建议要从自身发展的角度出发来回答:“I love my last job and really learned a lot from it, but I need a new platform and bigger space to make my career successful.”总之,要让面试官知道,以前的公司在你的眼中并非一钱不值,你是怀着感激来评价他们的。

6.If we hire you, how long will you stay with us?

这个问题是要老板想知道你会不会像离开上一份工作那样很快的也离开这里,铁芸建议你可以这样回答:“As long as my position here allows me to learn and to advance at a pace with my abilities. ”这样就告诉老板,你是希望同公司一起成长,不会轻易的离开。

7.Tell me about a time when you felt very hard at your previous job.

听到这个问题,应聘者可能会有些摸不透面试官到底想知道什么,而不知道怎么回答。其实这个时候他是想知道你过去的工作中有过什么特别的例子,来展示你有解决各项复杂问题的能力。这时,最好能提前准备一张优秀的“成绩单”, 上面清楚的表明你处理过的问题的列表,告诉他你有能力解决任何困难,这一点至关重要。

8.Do you have any questions for me?

这也是一个面试中经典的结束问题,测试应聘者是否真正对这份工作真正有兴趣与热爱,此时应该询问具体的问题以显示应聘者非常了解该公司,对未来的工作有很多的期待和好主意,充分表示热情。铁芸说,应聘者一定要提前准备很多有关这个公司具体情况的问题,最好能够涉及到他们业务上取得的成绩,比如说:“I learned that your company has seen tremendous growth in recent years. I’m keen to know how you made such a success.”你需要表现出对这个公司浓厚的兴趣,到了这时,基本上一张聘书就到手了。

外企面试常见问题及答案 篇8

一、 Personal Information 关于个人信息的问题

1、 What’s the meaning of your English name? 你的英文名字有什么含义么?

问题分析: 有些申请人的英文名字不合常规, 比如叫King, 或者Sushi, 或者Monk等等。面试官询问这些申请人名字的含义, 主要有几个目的: 第一, 缓解面试的紧张气氛; 第二, 面试官也有一点点好奇心; 第三, 给申请人一个展示自己独特个性的机会, 因为敢于给自己起独特名字的人往往具有很独特的个性, 这些人希望引起别人的注意。

普通回答: Actually, Sushi is my nickname. My friends gave me this name because I like to eat the Japanese food sushi.

点评: 这个回答体现出你是个什么样的人呢?在中国吃寿司价格不菲, 如果吃寿司吃到了朋友给你起了“寿司”这个外号的地步, 这个申请人一定不会是囊中羞涩的人。同志们想一下, 我们在面试的时候, 是把自己伪装成“艰苦朴素”, 还是“锦衣玉食”呢?即使现如今寿司已经跌价到人尽可食的地步, 你这个回答也只是在告诉面试官: 嘿, 我可是个好吃的人啊!比较一下以下的这个回答, 你就知道哪个更胜一筹了。

回答示范1: As a matter of fact, Sushi is a nickname my friends gave me, because I like sushi and like to make sushi. I can make about ten different kinds of sushi! My friends say that my personality is a bit like sushi, simple but good, hehe.

点评1: 与刚才的回答相比, 这个回答体现出你是个什么样的人呢?一个擅长制作寿司的女孩子一定是动手能力比较强的, 而且喜欢做一些琐碎小事的人。同时, 把寿司的优点引申成自己的个性优点: 简单而美好, 真是一个不错的比喻。

回答示范2: The name King may sound a bit aggressive, I hope it won’t make you feel uncomfortable. As a matter of fact, I chose the name King simply because it sounds like my Chinese name Jing. But, there is also a hidden meaning in it, that is, I wish to conquer diseases like a King!

评2: 如果你给自己起了一个类似“国王”这样比较aggressive的名字, 就得想好怎么样解释才能让面试官知道你并不是一个过分aggressive的人。这个回答体现了该申请人热爱自己医生职业的特点。

回答示范3: My given name in Chinese is Meng, so I chose Monk to be my English name. I admire the spirit of monks, you know, abstinence and tolerance.

点评3: 回答得妙呀, 不仅仅真实, 而且展现了自己的独特个性, 告诉面试官自己身上有和尚般的优秀品质: 克制欲望、 容忍。面试官只要不想嫁给你, 就一定会喜欢这样的回答。

2、 What’s the meaning of your email address? 你的电子邮件地址有什么寓意么?

问题分析: 当代青年男女个性张扬, 所以连email地址也颇为独特。令笔者或迷惑或微笑的email 地址有很多, 比如neverlazy, bighead, lazyfish, 52n52n, yulovehong等等。与上一个问题一样, 善于交流的面试官往往乐于给你一个机会展示自己的个性。

较差回答: Lazyfish? Oh, I admire the goldfish for living an easy life. Compared to goldfish, human beings live a fast-paced life. So I chose this email address to make me feel a bit relaxed.

点评: 个性倾向于过慵懒的生活, 唉!

较差回答: 52n52n? oh, it means “I love you, I love you,” because 5 sounds like “I” in Chinese, and 2 for “love”, n for “you”。 I registered this address to please my girlfriend, hehe.

点评: 公开示爱?啧啧, 除了他的女朋友会觉得甜蜜蜜, 别的人一律会露出特虚伪的笑容或胃里泛酸。唉!

回答示范: Neverlazy? Oh, I want to encourage myself never to be lazy! You know I am a hardworking person. So, it’s my slogan!

点评: 在email地址中都要给自己励志的女子, 一定是个超级工作狂, 好呀! (这名女子如愿进入了宝洁公司的CBD部门。)

3、 Where are you from? Where is your hometown? 你是哪里人?家乡在什么地方?

问题分析: 很多老外在中国工作居住多年, 甚至自诩为中国通, 他们可能会顺便问问你是哪里人, 拉近和你的距离。

回答示范1: I was born and raised in the city of Wuhan. As far as I know, our company has a branch office near Hanzheng Street, and it’s quite a big office.

点评1: 这个回答说出了该公司在武汉的地址, 展示了一下自己提前所做的功课。

回答示范2: Well, my hometown is a small town which you probably have never heard of. The name of the town is Dehui, which means “good moral” in Chinese. The town is located in the middle of China’s Northeast. When you look at the map, it looks like the eye of the rooster. You know, China looks like a rooster on the map, and the Northeast region looks just like the head of the rooster. My hometown “Good Moral Town” is unknown to most people because it’s quite poor. The average income for a family is less than one thousand RMB per month.

点评2: 绝妙的回答!一方面生动地告诉外国面试官, 你的家乡是东北这个鸡头上眼睛部位的一个小县城, 另一方面, 让他知道你家乡的人们平均一个月才不到1,000元的收入, 令日入斗金的老外颇为欷觑。让他欷觑了, 你就被记住了。被记住, 是被录取的前提。

二、 Education 关于教育背景的问题

4、 Why did you select your major area of study? 你为什么选择了这个专业?

问题分析: 外国面试官更喜欢提“为什么”的问题, 他希望申请人是一个有主见的人。

回答示范1: I was quite good at mathematics and physics back in high school so I chose a related major, Telecommunications. I also applied for the major of computer science. You know, these two majors are the hottest these years.

点评1: 实话实说。

回答示范2: As a matter of fact, I didn’t select the major of Geography Education at all, because I have never wanted to be a teacher. I had chosen Business Administration, Economics and Logistics Management when I applied to Zhongshan University, but unfortunately I failed to get into these hottest majors. The score I got on the College Entrance Examination was about ten points less than the minimum requirement. The school allocated me to a cold major, Geography Education, hehe. Luckily, I could select a second focus. I chose Public Relations Management to be my minor area of study. What was that saying? “When God closes the door, he opens a window.” Hehe.

点评2: 这个回答似乎很长, 但是却不得不这么长。这是一个典型的中国特色, 如果你的分数够不上第一志愿, 学校就把你打入某一个“冷宫”专业去, 而你为了进入这所一流的大学不得不屈服。这种怪现象制造出很多感觉自己比窦娥还冤的“冤男怨女”, 学着“地理教育”却痛恨从事教师职业, 学着“国际政治”却连国际新闻都懒得看!这个回答的优点在于: 第一, 向外国面试官普及了一下中国特色; 第二, 强调了自己对商业和管理一贯的热诚; 第三, 告诉对方其实自己高考只差10分才没进去最热门的专业; 第四, 自己是个不轻言放弃的人, 主修学不成用辅修来弥补; 第五, 把上帝拉进来, 显出你的幽默。

回答示范3: I selected Business English as I was quite good at English back in high school. Apart from this, my high school teachers recommended that I select a major related to business, since I showed some good qualities for business management at a young age. So, I chose this major, business plus English, two in one, hehe.

点评3: 这个回答强调了自己的两大优点: 第一, 英语好; 第二, 早在高中就已经是老师心目中适合从商的人。自夸而不着痕迹, 实在是高哇!

5、 What subjects were your favorite? Why? 你最喜欢的课程是什么, 为什么?

问题分析: 与中国面试官一样, 对于应届毕业生, 外国面试官经常问问有关学业方面的问题。面试官喜欢的申请人, 是对自己专业的优缺点分析得头头是道的人。

回答示范1: I liked Marketing Principles and Sales Management because the two courses provided us with the most up-to-date information on marketing and sales, including the origin and development of some famous brands, Pepsi, Nestle, and the local brands, Lining, Wang-lao-ji and so on. I felt that I already stepped into the business world when studying these courses. They were fantastic!

点评1: 喜欢的专业和自己申请的职业有紧密关联, 而且提到知名品牌的名字, 很容易使人产生共鸣。

回答示范2: I like the subjects that include lots of experiments, for example, CAD and Circuit Design. I found that I can learn more quickly by doing experiments than only studying the theories. I guess it’s partly because I am good with my hands, and doing experiments gives me a chance to learn in a creative way.

点评2: 利用课程说到自己“善于动手”和“有创造力”的优点, 不错。

回答示范3: My favorite courses are mostly in my minor area of study, Public Relations, as my major Geography Education is not really my interest. I like the courses of PR Crisis, Corporate Image and Media Relations not only because their content is interesting and useful, but also because they are taught in a very interactive way. Most teachers have an overseas MBA degree so they taught us as MBA students. It’s really cool, you know, we usually did the case studies on our own first, and then presented our opinions in front of the whole class. I loved those subjects!

点评: 的确有很多同学并不喜欢自己的主修课程, 那么, 请像这位同学一样, 告诉面试官你真正的兴趣在哪里。

6、 What subjects were your least favorite? Why? 你最不喜欢的课程是什么?为什么?

问题分析: 外国面试官往往更加辨证, 在问完成功经历后一定要追问失败经历, 问完喜欢什么科目之后也要问问不喜欢什么科目。

回答示范1: My least favorite courses include Marxism and Revolutionary History of China. I don’t like these subjects not because I am not a patriot—actually I love my country and I am fascinated by its revolutionary history. However, these subjects turned out to be disappointments as the textbooks and the ways they were taught were nothing but a repetition of the history subjects in our secondary school.

点评1: 在和老外面试的时候, 要注意文化差异, 他可能很难理解中国学生为什么不喜欢学“马哲”和“中国革命史”, 所以你需要解释一下, 这并非是我们不爱国, 而是这两门课程几十年如一日的老面孔, 学生在高中就已经学过, 老师也不愿意对教学法进行创新。

回答示范2: I found Macroeconomics and Microeconomics disappointing as well, for the reason that their information fell behind the times. For example, the exchange rate between RMB and USD stilled remained 8.3 : 1 in the text! You can imagine how disappointed we were. So I spent more time listening to the lectures on economics organized by the Student Union.

点评2: 这个答案相比而言更好一些, 因为它体现出了申请人对知识的渴望, 以及在课堂上得不到知识时如何去自我进修。

7、 Other than the courses you studied, what is the most important thing you learned from your college experience? 除了学习方面, 你在大学里面最大的收获是什么?

问题分析: 外国面试官的思维往往非常直接, 他坚持认为, 只有在大学里面有巨大收获的人, 才能在工作岗位上取得巨大收获。所以说, 千万不要天真地说: 我在大学里学会了自理, 学会了安排自己的生活!晕, 这是baby的成就, 绝对不能拿到大学里面来说了!

回答示范1: Well, I think the most important thing I have learnt in university is how to set appropriate goals and see them through. You know it is so easy for university students to waste time if they don’t set goals, so I set demanding goals to motivate myself. One is that I decided to get scholarships each year, the other one is that I decided to be the leader of a club on campus. Neither was easy, but in more than three years, I managed to achieve both. (点评: 面试官一定会追问你是怎么实现两个目标的。) Getting scholarship wasn’t quite difficult for me. Running for Presidency of a club, however, was more difficult than I expected as there was so much competition. To achieve the goal I changed my strategy. I transferred from the Student Union to a newly-founded union. And within 6 months, I acquired more than 20 members and organized a few eye-catching activities. As a result, I became the leader of that club. I think I’ve learnt not only to set a demanding goal, but also how to overcome all the difficulties to achieve it.

点评1: 这是一个很漂亮的回答, 体现了自己的优点: 既能够给自己设立比较高的目标, 也擅长克服困难, 实现自己的目标。面试官最喜欢的人选, 就是这种“目标导向型”的申请人。

回答示范2: My biggest achievement in my college life, I think, is that I have learnt to make choices. You know, there are various activities and part time jobs on campus, each sounds attractive. I’ve carefully chosen some of them which can help to achieve my long term career goal. I have said “no” to lots of invitations, like the dancing contests each year. I only participated in one of them and decided that rehearsals occupy too much time. In my opinion, nothing is more important than making the right choice.

点评2: 这个回答符合我们一贯强调的“个性化”和“夸赞自己”两个原则。

8、 How did you finance your college education? 你大学的费用是怎么样支付的?(家里供还是自己打工?)

问题分析: 很显然, 和中国面试官相比, 老外更加青睐在大学就有赚钱能力的候选人, 并坚持认为他们的独立性和能力比完全依赖父母的候选人要强得多。

回答示范: So far, my tuition and living expense are around 40,000 RMB. My parents offer two thirds of it and I pay the rest of it. I have been granted scholarship three times, making 5,000 RMB in total. Teaching and other part-time jobs made another 5,000.

点评: 很真实的回答, 同时也体现了自己的学习成绩好和社团活动很积极的优点。

三、 Experience 关于工作经验的问题

9、 Would you briefly describe this company to me? 介绍一下你的原单位, 好吗?

问题分析: 当老外提出这个问题的时候, 他心里的疑问是: “这个公司我从来没有听说过, 是否是个名不见经传的小公司?”所以, 在向老外介绍自己工作单位的时候, 要着重强调公司的优点, 规模大的强调规模, 人数多的强调人数。如果你所在的公司业务总量很小, 你可以告诉面试官, 业务总量不大但是平均到每个员工的。业务量却相当惊人!

回答示范: “广盛发”, the name means “a big, prosperous company”, hehe, although it’s not really a very big company. But, it’s true that the company is quite prosperous. It specializes in exporting women’s shoes. With only 10 employees so far the turnover last year was up to 15,000,000 RMB. I am one of the three customer service officers, with the responsibility of order taking, tracking and general customer service roles. Due to the limited number of staff, we all work more than 10 hours a day, 7 days a week in busy season.

点评: 很明显, 这个回答既体现了自己原来的公司的规模, 也暗示了自己能够适应繁忙工作的特点。

10、 Would you describe your typical working day? 请你描述一下自己典型的一天的工作吧。

问题分析: 在这个问题上, 面试官希望捕捉到的信息点是: 第一, 这个家伙原来干的工作和我们现在这份工作到底有多少是类似的?第二, 他在原来工作单位表现到底怎么样?所以, 在描述自己的工作内容时, 要注意突出两个信息点: 第一, 用事实突出自己繁忙并且业绩不错的优点; 第二, 要着意强调一下和所申请工作类似的内容。

回答示范: Yes. I would arrive at office half an hour earlier as my boss often gives me a lot of work once he comes in, and I have to be ready for it. My responsibilities are mainly to assist the sales manager and representatives with order tracking, stock reporting, document preparation and translation, using Excel, Word and PowerPoint. When the reps are on a business trip, I will deal with their share. Two thirds of my work involves computers, working on tables and forms precisely and quickly. The rest of time is to take care of the managers and reps, you know, do what they need me to.

点评: 用事实说明自己是个敬业的人。在描述工作内容的时候, 有细节性描述, 也有总结性描述, 非常清晰。

11、 Why do you want to leave your job? 你为什么要离职?

回答示范1: To be honest, the reason I quit is that I am not pleased by my current job. My current work is in a vocational high school. Maybe I have to explain a bit more here. In China, vocational high schools are designed for the less-advanced students or the ones wanting work instead of going to university to further their education. As a result, the social status and the pay in vocational high schools are not at all satisfactory. I can never become a professor in this school. So, although teaching makes me happy, I have to leave this job because I can’t have long-term career development here.

点评1: 相当一部分申请人辞职的原因都是为了“长远的职业发展”, 因为在目前的工作中“看不到前途和未来”或者“缺乏挑战和创新”。这些其实都是合理的理由, 但是, 务必要把看不到前途和未来的原因解释清楚, 要让面试官知道, 没有前途不是你个人能力缺乏所致, 而确实是客观因素使然。此外, 在涉及中国特殊现象的时候, 比如职业高中教育, 比如中等专科学校教育等等, 要把具体的情况解释清楚, 否则, 老外绝对不会了解中专教师为什么不像大学教师那么爽。

回答示范2: Mainly for the higher pay. I have been serving as an accountant for this joint venture for nearly 3 years and my salary increased from 1,800 to 2,300, a fair raise actually. In the last two performance evaluations, I got two Bs in a row. I can earn 3,000 only by becoming a director, which is almost impossible because the current one is stable and performs well; he is not likely to leave. But of course, I am not working only for money. Changing jobs is asking for trouble. I am doing so for my career. This position is similar to my current one, and the company is a quite large, suitable one for long-term development. So, here I am.

点评2: 一个中肯的回答, 既诚实地告诉面试官自己似乎为钱而跳槽, 也告诉了他自己在原岗位上没有拿到更高的薪水并非是工作表现不好, 而是受到了公司规章制度的限制。同时, 也强调了自己已经在原单位效忠3年的良好记录。不错!

回答示范3: The former company hasn’t done well in the past 2 years, they have to make some redundancy and our department is lucky enough to be one of them. What a pity.

点评3: 公司裁员很少发生, 不过如果事实如此, 你需要解释出自己被裁减的原因是因为整个部门被关闭, 而不是你个人表现欠佳而被裁减。同时, 展示了一下自己的幽默, 很好。

回答示范4: Frankly speaking, I want to leave the job simply because I’m attracted by the position you offer. Compared with my current employer, Global Market is so much more renowned, offering a secure job and a long-term development. My current employer now offers an okay salary, but the career opportunities here are very limited because the size of business is relatively small. I think you can understand my choice.

点评4: 很真实, 90%的人都是为了“更好的发展”而离职, 不妨实话实说也罢。

回答示范5: I quit the job to study English. In my last job I should use English to communicate with foreigners but frankly speaking, my English wasn’t good enough. I knew I could perform better if my English was better. Finally, after two years of struggling with English, I decided to quit the job and recharge myself. I went to New Oriental School to study English.

点评5: 确实有很多人辞职学英语。如果你要使用这个万无一失的答案, 请务必确定一点: 你的英语一定已经相当合格了!否则无疑是自暴其短。

12、 Describe the employee you most enjoy working with. 你最喜欢和什么样的同事一起合作?

问题分析: 在这个问题上, 面试官希望了解的是: 第一, 这份工作是否会令你开心; 第二, 你所欣赏的人往往就是你的影子(心理学家如是说), 比如说, 如果你说自己欣赏爽直的人, 往往你就是这样一个人!

回答示范1: I enjoy working with straightforward people, partly because I am a straightforward person myself. I hope my colleagues will offer their honest suggestions and even criticisms to me. Frankly speaking, I am not very comfortable with those people who are too sensitive and always hesitate to express themselves.

点评1: 突出了自己的直爽的性格, 很好。

回答示范2: I enjoy working with positive-minded people who don’t complain too much. I find it uncomfortable to work with those who always complain. In my opinion, we either need to make improvements or accept the facts. Complaining is a total waste of time.

点评2: 这是一个令人喜欢的回答, 因为任何一个公司里都有大量的“怨男怨女”, 令人反感却无可奈何。如果能多招聘几个“阳光男女”进公司, 岂不美哉。

回答示范3: I enjoy working with those who are action makers. I don’t like to work with big talkers or those who are very slow to react. I am a quick person myself, so I prefer to work with the people of the same kind.

点评3: 大家都喜欢风风火火的人, 只要不忙中出错就好。

回答示范4: Well, I like to work with those who are good at planning because they can always make a strong team with me. I am a detail person, and I need to work with big picture planners to achieve the best results.

点评4: 善于利用别人的长处弥补自己的不足, 不错。

13、 What is an ideal boss like? 你最喜欢的老板是什么样子的?

问题分析: 和上个问题一样, 面试官希望了解的是: 第一, 这份工作是否会让你满意?第二, 你一定会效仿你的老板, 如果你说自己喜欢的老板是能吃苦耐劳的, 那么你往往是一个吃苦耐劳的人; 如果你说喜欢自己的老板是高屋建瓴的, 那么你往往也是一个颇为注重宏观规划的人。要格外注意的是, 如果面试你的人恰恰就是你未来的老板, 那么这个问题可要小心了, 如果你所做的描述和他的个性风马牛不相及, 可能令面试功亏一篑。

普通回答: I like democratic bosses. They can give me enough room to develop on my own, rather than giving instructions to me for every small detail.

点评: 这个回答比较危险, 明显地表现出该申请人追求“自由化”的性格特点, 会令很多面试官觉得心里一沉。所以说, 在回答这个问题的时候, 要走“保守主义”路线, 尽量不要给人一种“初生牛犊不怕虎”的感觉, 而要表现出谦虚谨慎、 积极、 诚恳等特点。再者说, 这个回答明显在给老板提要求, 当你对比下面这个回答示范的时候, 你就会明白一个道理: 给老板提要求, 远远不如请老板给自己提要求令人喜欢。

回答示范1: Ideal boss? Well, I prefer strict bosses. Although working with strict bosses means a lot of pressure, I can grow fast with them. For new graduates, nothing is more important than developing our abilities as fast as we can.

点评1: 主动请老板为自己加压, 多么可爱可敬的人, 善哉!工作经验有所欠缺的申请人, 不妨向面试官表表这样的态度。

回答示范2: Ideal boss? Let me see. Well, in my opinion, an ideal boss can effectively motivate his or her subordinates by encouraging good performance and punishing poor performance. I will feel highly motivated to do a good job if I know my boss would reward me for excellent performance.

点评2: 好!一个希望老板能“奖惩分明”员工, 往往是很自信能够做出优良表现的员工。

14、 What were the best aspects of your last job? 在上一份工作中, 你最喜欢的是什么地方?

问题分析: 在这个问题上, 面试官要捕捉的信息点是: 第一, 这个申请人是个什么样的人?如果你是一个小秘书却喜欢有挑战, 那么你很可能还停留在好高骛远的不成熟阶段; 如果你喜欢原来的老板给你很大的自由发展空间, 那么你很可能是个“自由派”, 不太喜欢约束, 等等; 第二, 你所申请的工作到底是否会让你满意?如果这一份工作内容和你最喜欢的工作内容大相径庭, 比如说, 你喜欢有挑战而偏偏这份工作很细节, 那么面试官可能会因为“自惭形秽”而拒绝你的申请。所以, 你所强调的最喜欢的地方一定要在新工作中Yesterday once more才行。

回答示范1: The best aspect of my last job? Let me see. Well, I think it was the trust of my boss. He gave me lots of room to develop myself, you know, letting me shoulder responsibilities. And I didn’t let him down. I did a good job.

点评1: 一个令前任老板信任的员工, 更有可能赢得未来老板的信任。

回答示范2: The best aspect of my job, well, is that I can learn a lot from others. As you can imagine Carrefour has a team of high-quality staff. When working with these people I can learn a lot, you know, their attitude to see things, the way they work.

点评2: 乐于向别人学习的人, 我们喜欢!

回答示范3: The best aspect of my job? I think it’s the team I work with. As a sales assistant I work with the sales reps on a daily basis. It’s so interesting to work with them, as you can imagine the sales reps are all active and humorous guys. I can learn so much from them. After working with them for a year and a half, I feel I have “inherited” their good traits. I’m tougher, more positive and a lot better at pleasing others, hehe.

点评3: 很多人都会说自己工作最好的地方是拥有一群好同事, 但是只有在你给出细节之后才能打动面试官。这个答案很棒, 既夸了自己的团队, 也夸奖了自己。

回答示范4: The best aspect of my job? I think it’s the fast pace of it. I’m kept busy by my clients. You know I had two jobs, and compared with the first job, which was dead quiet, I like the second busy job so much better. It makes me feel much more satisfied with myself.

点评4: 用事实说明自己是喜欢繁忙工作的人, 善哉!

15、 What were the worst aspects of your last job? 在上一份工作中, 你最讨厌的是什么地方?

问题分析: 这是一个比较棘手的一个问题, 说得虚伪了没有人相信, 说得太真实又唯恐令面试官反感。

回答示范1: The worst aspect of my current job is definitely lack of job security. My pay was delayed twice in the four months since I’ve worked there. I joined this company in hope of helping the boss to grow a small business into a bigger one. However, it proved a lot more difficult than I expected. The boss is very reluctant to invest in promotion. As a result, business has been rather slow.

点评1: 职位不稳定, 薪水不能保证, 这的确是份糟糕的工作。不过, 别忘记告诉面试官, 这可不是你的错儿。

回答示范2: I have to work six days a week in my current job. You know it’s against the Labor Law but it’s the normal practice in many factories in Dongguan. It would be quite alright for me to work on Saturday occasionally, but certainly not every Saturday.

点评2: 很真实的回答。如果是我, 早就从这个每周六都要上班的鬼单位辞职了。人权哪,同志们, 尤其是珠三角一带的同志们, 让我们齐声高唱: 起来, 起来, 不愿意一周干六天的人们, 冒着老板冷冷的眼神, 辞职, 辞职, 辞职!

回答示范3: The worst part of my current job is that it’s too quiet. As it’s a branch liaison office it only has five people. And I don’t have enough workload. Sometimes I have little to do for the whole week! I really feel bored of working there. I’d like to have a busier job. You know, more responsibilities, more sense of achievement.

点评3: 因为工作太清闲而辞职, 这样的人儿谁不爱?No work, no future. 年轻的你就应该忙碌起来。

16、 What were some of your achievements in your last job? 在上一份工作中, 你有哪些成就?

问题分析: 一个颠扑不破的面试哲学是: 在上一份工作中有成就的, 才有可能在新工作中有成就。在回答这个问题的时候, 一般要遵守一个原则: 用事实与数字说话。

回答示范1: I was named “Employee of the Year,” for the highest level of accuracy of all 18 bank tellers last year.

点评1: 一个言简意赅而又强大的回答: 既说出了所得到的奖励, 而且列出了获奖原因, 同时又告诉面试官自己在18人中是最佳的。

回答示范2: I increased sales approximately 100% in three years. Last year I personally sold 1.5 million Yuan worth of services and was ranked number 2 in the entire company among 14 sales reps.

点评2: 如果是做销售的同志, 只能用数字来说明自己的业绩。

回答示范3: I suggested to my boss that we should create a new type of customer satisfaction survey. This suggestion was applied later and effectively reduced customer complaints.

点评3: 对于没有得到过什么奖励的申请人, 一个比较好的办法就是告诉面试官, 自己的一个好建议被老板采纳, 取得了非常不错的效果。

17、 What were some of the disappointments in your last job? 在上一份工作中, 你比较失望的地方或者失败是什么?

问题分析: 这个问题相当棘手。太真实可能会吓坏面试官, 太虚伪又没法令人相信。比较好的应对方式是, 给对方列举一些非致命的失败, 同时, 这些失败是由于自己所订立的目标比较高。

普通回答: Disappointments? There were some. I couldn’t get an A in the annual evaluation. I got B, which was not bad, but certainly not good enough.

点评: 这个回答太圆滑, 明显在利用“失败”夸自己向来高标准严要求。面试官最不喜欢这种自作聪明的人。

回答示范: I failed to achieve the sales target last year, I sold a million and a half but the target was two million. Our Beijing headquarters is having some problems and can’t provide effective pre-sales support for us. Failing to reach the target is a big disappointment for me.

点评: 一个很好的回答, 体现出了一个销售人员对完成任务的强烈的渴望, 同时也顺便带出了自己完不成任务的客观理由。

18、 How would you evaluate the progress you made in your last job? 你如何来评价自己在上一份工作中的表现?

问题分析: 对于在上一份工作中表现平平的申请人, 这个问题简直如芒刺在背, 痛苦啊。但是, 哪怕面壁三天、 掘地三尺也要想出一两个你在上一份工作中的亮点, 否则, 只能在面试时芒刺在背了。

回答示范1: I am very proud of the progress I made in my last job. I joined the company as a new hand, but after only a year and a half, I was promoted to team leader. I could achieve such a rapid progress partly because my last job was in a small firm. If I can make the same progress in a large company like GE, I would be prouder.

点评1: 回答得非常好, 既吹嘘了自己的迅速成长, 也诚恳地指出自己是个羊群里的骆驼, 在小公司里才能获得如此快速的提升。

回答示范2: Well, I would give myself 70% if 100 means full satisfaction. I had some achievements in my last job. For example, I got 80-89% in the annual evaluation last year, which was 60%。 The promotion program I organized on Wangfujing Road was highly successful and my client was very pleased. However, the results of several other programs were not quite satisfactory due to some reasons I couldn’t control. Actually that’s why I want to quit.

点评2: 这个回答可能更符合多数申请人的实际情况: 有成就, 也有失败。

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