★英语道歉信（精选31篇）
Dear Ms Winston,
亲爱的温斯顿女士：
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示诚挚的歉意，对于您在上个月安装互联网高速服务时可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我刚从这个假期回来，发现你的文件在我的篮子里。我一看你的案子，就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是，我们最近发生了一些关键的员工变动，这可能导致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此，我已指示我们的安装小组在本周末之前与您联系，以便为您安排一个方便的时间，以便他们能够去您家安装您的新路由器，并对您的软件进行必要的调整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由于这次的严重疏忽，作为我们对您作为我们的客户的感谢的证明，我们将免费为您提供头三个月的高速服务。因此，您的帐户将不会计费到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
温斯顿女士，让我向你保证，在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。
If you have any questions please don't hesitate to call me.
如果你有任何问题，请不要犹豫，123456点钟打电话给我。
Yours in service
您的服务
Tony
托尼
Dear h,I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the se find enclosed a copy of the medical bill.I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerelyyours,
Wang Hua
Dear kate，
Excuse me for my long delaying in returning to you your “robinson crusoe” which i read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. never having seen the book, she was so interested in it that i had to retain it longer. however, i hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. thanking you again for the loan.
Yours sincerely,
亲爱的西姆斯先生:
对不起，我侄子把你的杯子打碎了。我已经告诉他不要在隔壁房间前面踢足球。虽然他没听，但我还是会警告他。
我会赔偿你的损失，并从他的口袋里扣钱，警告他不要再犯同样的错误！最后，我再次向你表示对他的歉意！
希望会给你带来麻烦！
打碎你的杯子，伙计
日期：
Dear ,
In retrospect, despite of a number of setbacks, we have walk along so many days hands in hands. Every little kindness you show me is in my deep heart. Just close your eyes and keep your mind wide open. You can feel about that you are my
touch point, which immediately take me to be happy or sorrow. For both of us, it's best to forget the bad times and just remember the good ones, isn't it?
Of course, The answer is probably not, it means the existence of me is only drain on you, chances are we've run out of our friendship.
Sincerely
Li Ming
Dear Fris,
Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting mon e. Hosiderate arrangement .All I can say is that it er information to people the other department.
It e him and take him look around our school.e reasons that I can’t tell you.I hope you will accept my sincere apology.
Sincerely yours,
Dear, ,
I am terribly sorry to tell you that,and I am writing this letter to show my deep regret.Please accept my sincere apology with gratitude.I hope you will understand my situation and excuse me for.
The reason whyis that.Under that circumstance,.Therefore,it was not my power to.
If possible,I would like to suggest that.I shall be obliged if you will kindly write and tell me.I am looking forward to seeing you again.
Yours,
Li Hua
i am so sorry for my late,i know you must wait for me long long time .
and i really really want it not happen,i think that must hurt you as also as me ,so i must say sorry my best friendeven if you donot forgive me.
i really not want to lose you ,you are so important to me ,i love our friendship ,so please understandme ang i promise not another time to happen this thing .
sincerely your friend
Dear david，
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.
Dear Mrs. Hoo.
I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since John's funeral have been very difficult for you, and I was clearly out of order in making reference to "merry widows." I'm sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.
Regards,
Tom
道歉信写作结构：
1. 道歉信结构
道歉信通常包括三部分内容：
1.表示歉意，道歉的原由；
2.出现差错的原因，提出弥补措施；
3.请求原谅。语言要诚挚，解释的理由要真实。
好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。
2. 道歉信模板
Dear ______,
①I am truly sorry that ______（道歉的原因）.
②The reason is that ______（介绍原因）.
③Once again, I am sorry for any inconvenience caused.
④Hope you can accept my appologies and understand my situation.
Yours sincerely,
Li Ming
3. 道歉信中开头段常用句式和套话
I am writing this letter to express my regret…
我写这封信是想表达我的遗憾......
I am writing to apologize for…
我写信是为......道歉。
I would like to give you my apology for…
我想为......向你道歉。
I am very sorry to say that…
我很抱歉......
I must apologize about (not) doing sth…
对于做了/没做......，我必须道歉。
Please accept my sincere apology for…
请接受我对于......的真诚道歉。
I am writing to say sorry for…
我写信是想对......说抱歉。
I am terribly sorry, but…
我很抱歉，但是......
4. 道歉信中结尾段常用句式和套话
Once again, I am sorry for any inconvenience caused.
我对于所造成的任何不便再次道歉。
Please allow me to say sorry again.
请允许我再一次说抱歉。
Hope you can accept my apologies and understand my situation.
希望你们能够接受我的道歉，理解我的处境。
I sincerely hope that you will be able to think in my position and accept my apologies.
我真诚的希望你能够站在我的位置想一想，并且接受我的道歉。
I want to let you know how regretful I am feeling now.
我想让你知道我现在感觉多么的遗憾。
I am sorry that I can’t… but trust that you will be able to understand.
很抱歉我不能......，但我相信，你会理解的。
道歉信满分范文
假设你是李华，因弟弟生病住院不能参加Sarah下周四晚上的`聚会，就请此给Sarah写一封道歉信。
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially, (sincerely)
Li Hua
Dear Jane,
I am excessively sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p.m. to meet an overseas visitor Australia.
I really have kept our date in my mind all these days. However, I received my boss’e-mail this morning, and he asked me to go to the airport to meet one of his fris abroad. It’s sudden and urgent and I must go.
I’m sorry for any inconvenience caused. Please forgive me. Would you please ring me up to make another time? We may meet again and I hope to see you soon.
Sincerely，
Li Ming
Dear John,
I am eagerly looking fore to identify me: I am of 165cm tall and have a long hair. In addition, I e friends and didn't get back until 12 o'clock. I e e of the places of interest that you may not have seen.
Please let me knoorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially
Li Ming
Dear sir or madam
i’m orrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,
Li Ming
亲爱的大卫，
我写这封信是为了对你丢失借给我的书表示诚挚的歉意。非常感谢你借给我。为了尽快还给你，我昨天把它带到图书馆了。我离开前还在图书馆借了一些其他的书。不幸的是，当我到达我的宿舍时，我找不到你的书。我搜遍了我所有的宿舍，还有从宿舍到图书馆的路。第二天我也找了图书馆。然而，我找不到你的书。很抱歉，我不能像以前承诺的那样按时还给你。但是我以后会给你买新的。希望你能接受我的道歉。
我写这封信是为了对丢失你借给我的书表示诚挚的歉意。我很感激你借给我这本书。为了尽快把书还给你，我昨天把它带到图书馆了。我离开图书馆之前还借了一些图书馆的书。可惜回到宿舍发现你的书不见了。我搜了宿舍，还有从宿舍到图书馆的路。第二天我也去了图书馆。但是，我会死，找不到你的书。很抱歉，我不能遵守我的诺言，按时把书还给你。但是我以后会给你买一个新的。我希望你能接受我的道歉。
你真诚的，
李雷
Dear,
I am writing this letter to express my apology that eally appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
20xx年xx月r日
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
LiMing
Dear Sir or Madam,
I just read an advertisement in a magazine about job searchingI would like to apply for a position as a sales manager.
I understand efficient marketing strategy .My communication skills, as described in the enclosed resume, are well suited to your conditions in the advertisement .I am a recent graduate of Beijing University with a bachelor degree in marketing management. In addition to having taken a broad range of courses, I served as a salesman at ABC Company during my spare time. .
I will be happy to meet with you at your convenience and discuss how my education and experience match. Thank you for your consideration.
Yours sincerely，
Li Ming
Dear Bob,
I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to att an important class meeting that afternoon. I hope the change will not cause you too much trouble.
Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.
Sincerely yours,
dear teacher.
I feel very sorry about my behave. I didn't work hard, so I failed the is none business of you. But I said so many bad words to you.I beg your pardon. You can give me a chance to change myself.I will have good marks to face you.
Yours,Student
Dear John,
I am extremely sorry to tell you that I am unable to go to your party this Sunday. It is very kind of you to invite me to your house and I really look forward to going to your party and sharing your happy experience abroad.
Much to my regret, I will be absent your party, owing to the fact that the College Entrance Exam, for which I am now really busy preparing, is just around the corner. What's worse, I have caught a bad cold lately and I am really not myself. Anyway, we will have many more chances to get together. Shall we make it after the Exam? I am truly sorry. I hope you will forgive me and accept my sincere apology.
Enjoy yourself and wish your party a great success.
Sincerely yours,
亲爱的汤姆，
我。很抱歉我不能。我答应过你，下周末我不会和你一起去北京旅行。我。我写信告诉你原因。(题目)
就在刚才，去年出国深造的表哥李明通知我，下周六上午回来。
他让我去机场接他和他的父母。
如你所知，我们没有。大约一年没见面了，所以我。我必须首先帮助他。
我真的希望你能接受我的道歉，理解我。
如果你允许我安排另一个时间带你参观北京的一些名胜，我将不胜感激。
祝你周末愉快！
你的，
李明
Dear Bob,
I have just returned home and thanks for your kind help during my stay in Canada. Unfortunately, when I opened my luggage, I found the music CD that I forgot to return to you.
I am really sorry for this.I would like to pay for it so you can buy another copy at your local store. If you want to keep exactly the same one, I can mail the CD to you as soon as possible.
Again I apologize for the inconvenience I have caused.Please accept my sincere apology and reply to me at your earliest convenience and advise me of your wishes.
Sincerely yours,
Dear _______ ，
I am excessively sorry to tell say to you that _______(直接说出道歉事由)。 Now ， I am writing you this letter of apology to show my deep regret 。 Please accept my sincere apology 。 I hope you will understand me and excuse me for _______(请求对方原谅的事由)。
The reason for my delayabsencenegligence was that _______(过失的原因)。 I had no time because _______(当时的状况)。 Therefore it’s not in my power to _______(过失导致的结果)。
Naturally ， I want to _______(解决问题的办法)。 I shall be obliged if you will kindly write and tell me that _______(期望对方原谅自我)。 I wish you could accept my apology 。
Sincerely yours ，
Li Ming
dear david:
i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.
i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.
Dear Tom,
I'm very sorry that I can't go on a trip to Beijing ised you. I'm e places of interest in Beijing.Wish you have a good time this ,Hoe to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours
Hello, this may not be the first time I have written to you. But I think it's the first time to write an apology letter. In fact, now I have a lot of things to think about, you say, however, these words, and I am embarrassed to speak in person, or on the phone, so I think, or again in this way, say my heart.
In fact, there is nothing special, just thank you for giving me everything, I think I have you in my life, really make me very happy, very happy, very happy. Well, I've said so much about the point today. Actually, I want to say "sorry" to you. I think you also know why, just because you called yesterday. After I finished the phone yesterday, I felt very sorry and regretted my attitude. My mood will certainly affect your mood. So, I hope you'll forgive me. Say "I'm sorry" again.
In my eyes, you are the best parents in the world. Everything you've done for me is so perfect, so perfect. You can be one of TOP's parents. However, such good parents make them feel bad because their children are in a bad mood for the moment. I feel particularly ashamed and ashamed.
Last night I had a dream and dreamt that my father would come to see me. I can just return home. But our ticket wasn't the same day. I came home before my father. Then we went to the airport when I was boarding, a customs man put away what Dad said, visa issues, go and do not let me accompany. Then I put the ticket change to see what was going on. I've been waiting outside for a long time and haven't heard from me. I'll call him. He said he was already done, and that there was nothing but a routine check. I asked him why he hadn't told me earlier, and he said he was mad at me because I made him feel bad, so he didn't tell me.
You've been with me for 20 years now, you've given me a lot of fun and a good time. When I grow up, you grow old. In spite of this, you are always young in my heart. Glad to have your parents, thousands of words can not express my gratitude and thanks.
Finally, let you say sorry again. I know you won't be angry with me, or something else. But I must say these three words. There are four words to say to you: "I love you."!
你们好!这也许不是我第一次给你们写信了。但是，道歉信我想还是第一次写吧。其实现在的我有很多话想好你们说，然而，这些话又是我不好意思当面讲或者是在电话里讲的，所以，我想想还是再次以这种方式来说说我的心里话。
其实，也没有什么特别的事情，无非就是谢谢你们给予我的一切，我觉得我的生活里有你们真的让我很开心，很快乐，很幸福。好了，说了这么多，要说到今天的重点了，其实我想和你们说一句对不起!!我想你们也知道为什么，就是因为昨天打电话的事情。昨天打完电话之后，我觉得很后悔，后悔自己的态度。我的心情也肯定影响到了你们的心情。所以，希望你们原谅我。再次说一声对不起。
在我眼里，你们是世界上最好的父母。你们为我所做的一切都是那么的无可挑剔，那么完美无瑕。你们可以说是TOP父母之一。然而，这么好的父母却因为他们的孩子的一时心情不好，让他们也因此而心情不好。我觉得特别的惭愧和羞愧。
昨天晚上做了一个梦，梦到老爸来这边看我。刚好我也可以回国。但是我们的机票不是同一天，我比老爸先回国。然后我们一起到了机场，在我登机的时候，一个海关的人把老爸叫走，说什么签证有问题，就走了并且不让我陪。后来我就把机票改签先看看到底怎么回事。我在外面等了很久，一直没有音讯。我就给他打电话。他说其实他早就完事了，也没有什么事情，只是一些例行检查。我问他为什么不在早点告诉我，他说因为我让他心情不好，生我气了所以不告诉我。
你们陪伴我左右已经20个年头了!你们给了我很多的快乐和幸福的时光。我长大了，你们却老了。尽管这样，你们在我心里永远年轻。很庆幸能有你们这么的父母，千言万语也道不尽我的感激和感谢。
最后，再次让你们说一声对不起!我知道你们不会生我气，后或者是其他的什么。但是我一定要说出这三个字。还有四个字要和你们说，：我爱你们!
亲爱的专利教授:
我很抱歉地通知你，由于几天前突然生病，我没能完成你上周布置的读书报告。在过去的几天里，我一直在医院里发烧，这使我无法进行任何学术活动。我特此提交医生& # 39；s注意。
如果你能再给我一周时间完成这项任务，我将不胜感激，因为我的健康状况正在好转。
希望你能理解我的处境，接受我的'道歉。
李明
Dear Ms. Jones,
尊敬的琼斯女士：
On behalf of ABC Office Equipment, I extend our sincerest apologies for the bad experience you had with our sales associate, James. I understand that James made unprofessional remarks when you visited our storefront to inquire about a new copier. You came to us in search of information, and instead were subjected to a pushy salesperson.
我代表我们设备公司，对您与我们的销售助理詹姆斯之间的不愉快表示最诚挚的歉意。据我所知，您在询问一台新打印机时，我们的接待人员詹姆斯服务不够专业，让您得到不好的购买体验。
At ABC, it’s our goal to help you make an informed purchase decision without having to deal with aggressive sales tactics. James is a new employee that I’ve been training. I take full responsibility for his behavior. He has received a written reprimand and will be shadowing one of our senior sales associates until he has a better understanding of the ABC Office Equipment approach to customer service.
不过，在我们公司，我们的目标是帮助您做出明智的购买决定，而不必受到各种推销手段的困扰。詹姆斯是我们正在培训的新员工。我对他的行为负全部责任。我们已经书面通知他本人，给予批评教育，并让高级效手经理对他进行相关跟踪指导。
I’m grateful that you brought this issue to my attention and I ask your forgiveness. We’d love to earn your business. I’ve included a voucher for 20 percent off your next purchase in our store as a thank-you, should you decide to give us a second chance. We hope to see you again soon!
我们很感激您对我们公司的信任，如实将问题反馈给我们。我们愿意做您的生意，希望能得到您的谅解。如果您决定再给我们一次机会的话，我们会送您一张优惠券，您下次在我们店里买东西可以打八折，以此表示感谢。希望您能够再次光临！
Kind regards,
Jennifer Smith Equipment Sales Manager
谨致，
Smith
设备销售经理
亲爱的弗兰克:
我非常抱歉地告诉你，我把你上周好心借给我的那本珍贵的书弄丢了。我每天都读，打算下个月读完。昨晚当我来到我的房间时，它不见了。我会努力尽快恢复。如果我找不到它，我会给你买一本新书。
但恐怕它永远无法取代旧的。旧书如老友。一旦失去，就永远无法替代。它们与珍贵的联想联系在一起，而新的联想是永远不会有的。对于这种无法挽回的损失，我应该受到责备。我对我的东西太粗心了。这是给我的一个警示，以后要多加小心。
你的真心
汤姆
Dear ,
Please accept my deepest apology for the delay to your goods.
I really tried hard but still could not get it done in time as the supplier is lagging and,as you might know,we have public holiday through 1st to 7th May.plus 10 days of booking process.the delivery is postponed by so many days.
I feel very sorry but please understand our situation.
Thank you for your generous understanding.
Regards,